Frequently Asked Questions
Interview Questions
How Do I Get an Interview?
Apply on Indeed or contact HR team to schedule a virtual Interview.
How long does it take to get an Interview?
HR will reach out within the first 24-48 hours.
What Should I Do If My Work Email is taken?
If your email is taken add a number to the end.
Does Engine Logistics Test for THC?
No. We do a 4-panel drug test that looks for opioids, cocaine, phentermine, and PHP.
Do I Have to Have a Commercial Driver's License (CDL)?
A special driver’s license is not required.
Post-Interview Questions
How are the working hours?
Monday through Sunday. Drivers have from 10:00AM through 8:30PM to complete their route. Full time employees work 4 days a week. Part time employees work 3 days a week. There are also weekend only schedules available.
Why is my background check taking so long?
- Address on the license is different than what was put on the Flex App
- The license picture needs to be retaken.
- Image was too blurry.
- Image was not included.
- Bad Lighting/ Background
What is an Amazon Delivery Service Partner (DSP)?
Insurance Provider Questions
How do I cancel my 401K?
You have 90 days after the first deduction to request a refund. After the 90 days you can still cancel but will not be eligible to receive a refund. For More information on your 401K feel free to visit 401(k) Information – Engine Logistics.
What is Our Medical Insurance Provider?
Our Insurance Provider is Gravie. Which is under the Aetna Network.
When should employees contact Decisely, and what is their contact information?
Employees can contact Decisely for assistance with enrollment, benefits, or help in the portal.
833-240-7167
Where can the employee get access to his medical insurance card for medical, dental and vision?
You can go to the medical tab for more information on how to access your medical card or click the button below to get sent directly to the benefits website.